Guarantee, Policies, Returns


We work to ensure our customers are satisfied with their purchases. If you are unhappy with your purchase [for any reason], we’ll be happy to return or exchange the product within [X days of purchase] for [a full refund, an exchange, or store credit.]

To make a return:

  • Items must be [unopened/unused/unworn]
  • Items must still be in their original packaging with all tags attached
  • Items must not be damaged or show signs of wear
  • You must have a receipt or other proof of purchase

Please note that we cannot accept returns or exchanges of clearance or sale items. We also cannot accept returns of:

  • [Other specific products that cannot be returned and possible reason]

To return a product, send the product back to [address] via [mail or shipping company], along with proof of purchase and your details. We will send a confirmation email once we have received your returned item(s). Customers are responsible for all shipping costs, along with a restocking fee of [$X]. 

For customer support or additional questions, you can contact us at [contact details].